At MOHI, we are committed to delivering your jewellery safely and on time. Please read our shipping and delivery guidelines below:
1. Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
Delivery timelines may vary based on your location:
- Standard Delivery: 3–7 business days
- Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to unforeseen circumstances.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout. We may also offer free shipping on selected orders or promotional offers.
4. Order Tracking
Once your order is shipped, you will receive a confirmation message with a tracking ID to monitor your shipment status in real-time.
5. Delivery Partners
We work with reliable courier partners to ensure your order is delivered safely and securely.
6. Delays in Delivery
While we strive for timely delivery, delays may occur due to factors beyond our control such as weather conditions, courier issues, or high demand periods. We appreciate your patience in such cases.
7. Incorrect Address
Please ensure that the shipping details provided are accurate. MOHI will not be responsible for delays or losses caused due to incorrect or incomplete address information.
8. Contact Us
For any shipping-related queries or assistance, feel free to contact us at:
📧 choosemohi@gmail.com